A hotel on the Greek island of Corfu has hit back at a grandmother who swore she would never return because they didn’t serve any English food.
Susan Edwards, 69, from Newcastle, stayed at the Lido Corfu Sun Hotel in May with her daughter and three cousins at a cost of around £750 each. However, it didn’t turn out to be the all-inclusive dream holiday that she was hoping for.
Susan complained that the all-inclusive drinks on offer only included wine, lager, ouzo or brandy, meaning she had to pay extra for her Bacardi and coke.
She also complained that she could not eat a lot of the food on offer due to her ulcerative colitis – a condition that can be triggered by certain foods. Which you’d think would make her check in advance that the hotel met her dietary requirements – but apparently she did not.
The biggest violation in Susan’s eyes? “No English food” on the menu.
Speaking about the available options, Susan explained: “On a morning you could have toast, a hard boiled egg, or something in sauce.”
“There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage.
“We got chips one day. One day out of the whole lot.
“There was fish, sardines and rice – I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled).
“One night there was a Greek night and they had kebabs, I couldn’t eat that. It’s the worst holiday I’ve ever been on.”
Naturally, hotel manager Makis Triantafyllos has now hit back at Susan’s review, telling The Sun the food service is ‘generous and diverse, offering fresh salads, fruits, hot and cold dishes daily’.
He said: ‘Targeting a hotel with excellent ratings (8+/10 on Booking.com and 4.3/5 on Google) and many loyal, returning guests, based solely on questionable accusations, is both unfair and damaging.’
Makis noted that Susan had even complained to staff about the weather while she was there (lol), and was ‘sarcastic and dismissive’.
Susan also allegedly complained about not having a second key for the room she shared with her daughter, but the manager said this was taken off of her after ‘it was used solely to keep the electricity running – leaving the air conditioning on 24 hours a day, even with open windows and the room unoccupied’.
Now obviously there’s nothing more ridiculous than a tourist who complains that they ‘went abroad and it was all foreign’, but in fairness to Susan, there are a few negative reviews on TripAdvisor for the Lido Corfu Sun Hotel. In fact there are five one-star reviews in the month of May alone, with titles like ‘good luck’, ‘absolutely disgusting’, ‘don’t go’, and ‘close this hotel down’.
Who knows, though? Maybe that’s Susan’s family and friends review-bombing the hotel, as overall, the ratings seem to be solid. Maybe Susan should stick to Butlin’s from now on?
For the time the Deputy Mayor of Corfu accidentally smashed an Easter pot over an unsuspecting tourist’s head, click HERE. Whoops.
